1. Operator and scope
Yooty is operated by Yooty Inc. (“Yooty,” “we,” “us,” or “our”). These Terms of Service (“Terms”) apply to the Yooty business-management platform, web portals, login and registration pages, business and customer mobile applications, and related services (collectively, the “Services”).
The Services may be used by business account holders, their authorized team members and contractors, and customers who access a Yooty-enabled portal or branded application. A business using Yooty remains responsible for the services it offers to its customers. Yooty is not the provider of that business’s cleaning, beauty, repair, consulting, or other underlying services.
2. Eligibility and accounts
You must be at least 18 years old and legally capable of entering into a binding agreement to create or use a Yooty account. You must provide accurate information, keep it current, and use only accounts and businesses you are authorized to access.
You are responsible for protecting passwords, passkeys, devices, recovery methods, and authentication codes associated with your account. You must promptly notify us at [email protected] if you suspect unauthorized access. You may not share an individual account in a way that defeats role, audit, or security controls.
One-time security-code program
When you provide a mobile number while creating a Yooty customer account or booking, you authorize Yooty to send requested, one-time transactional security codes for account access, phone verification, or booking security. These messages are not marketing messages. Message frequency varies with your verification requests, and standard message and data rates may apply.
For assistance, reply HELP to the number that sent the message or contact [email protected]. To stop messages, reply STOP at any time. Carriers are not liable for delayed or undelivered messages.
3. Business administration and authorized users
A business account owner or administrator may invite users, assign roles, control permissions, configure integrations, and access or manage business-controlled data. Each business is responsible for:
- authorizing its users and removing access when it is no longer appropriate;
- configuring permissions consistent with its legal and operational obligations;
- the accuracy and lawfulness of information entered into Yooty;
- providing notices and obtaining consents required for its customer and workforce data; and
- its own services, prices, policies, appointments, refunds, employment practices, and customer relationships.
4. Customer portals and branded applications
A Yooty business may provide its customers with a branded portal or mobile application for actions such as signing in, managing account access, viewing or requesting appointments, communicating with the business, reviewing jobs, and accessing invoices or payments. The applicable business controls the customer relationship and the business-controlled data shown through that experience.
Questions or disputes about an appointment, job, charge, service quality, cancellation, refund, or business policy should be directed to the applicable business first. Yooty may provide technical support for the platform but does not assume the business’s obligations to its customers.
5. Business data and user content
As between Yooty and the business, the business retains its rights in customer, workforce, job, communication, file, and other content submitted to the Services (“Business Data”). The business grants Yooty a non-exclusive, worldwide license to host, process, reproduce, transmit, display, and otherwise use Business Data only as reasonably necessary to provide, secure, support, and improve the Services; comply with law; and enforce these Terms.
The business represents that it has all rights, permissions, and lawful bases needed for Yooty and its service providers to process Business Data as described in the Privacy Policy and any applicable agreement. Users must not upload content that is unlawful, infringing, deceptive, malicious, or beyond the permissions granted to them.
6. Acceptable use
You may not use the Services to:
- violate any law, regulation, court order, third-party right, or provider policy;
- send unlawful, deceptive, abusive, or unsolicited communications;
- record or transcribe a call without all notices and consents required in every applicable jurisdiction;
- collect, access, or disclose information without authorization;
- introduce malware, probe or bypass security, interfere with the Services, or attempt unauthorized access;
- reverse engineer or copy the Services except where applicable law expressly permits it;
- resell or provide access to the Services except under an agreement that expressly permits it; or
- use the Services to build, train, or benchmark a competing product without our written permission.
7. Communications, calling, and location features
The Services may enable email, SMS/MMS, chat, calling, recording, transcription, and notifications. The business using those features is responsible for recipient consent, opt-out handling, calling and messaging rules, campaign registration, recording disclosures, and all other legal requirements. Yooty may suspend messaging or calling activity that threatens deliverability, provider relationships, security, or legal compliance.
Authorized workforce applications may collect a location snapshot when a user performs a job-status action. Businesses must use location features only for legitimate, disclosed business purposes and must not use Yooty to conduct unlawful surveillance.
8. Payments
Payment features may be provided through third-party processors such as Stripe or Square. Processor terms and privacy policies also apply. Yooty does not store full payment-card numbers or card security codes. A business is responsible for its prices, invoices, taxes, refunds, disputes, chargebacks, and compliance with payment rules.
9. Fees, subscriptions, and taxes
Fees, billing periods, usage charges, trial or early-access terms, and cancellation rules will be stated in an order form, subscription screen, or other written offer accepted by the business. Unless that offer says otherwise, fees are in U.S. dollars, exclude applicable taxes, and are non-refundable except where required by law. We may change future pricing with advance notice, but a change will not retroactively alter an already-paid billing period.
10. Third-party services and integrations
You may choose to connect services provided by Google, Apple, Meta/Facebook, Twilio, Stripe, Square, mapping providers, storage providers, or others. A connection is optional and may be subject to the third party’s terms and privacy policy. You authorize Yooty to exchange information with the connected service as needed to provide the feature you selected.
You may disconnect an available integration through Yooty or revoke it through the provider. We are not responsible for a third party’s service, availability, security, or changes. You must use connected services consistently with their policies, including Google’s applicable API and Business Profile policies.
11. Privacy
Our Privacy Policy explains how Yooty collects, uses, discloses, retains, and protects information. A business may also have its own privacy notice governing Business Data and its relationship with customers, employees, and contractors.
12. Yooty intellectual property
Yooty and its licensors own the Services, software, designs, documentation, trademarks, and other platform materials, excluding Business Data. Subject to these Terms and any applicable order, Yooty grants you a limited, non-exclusive, non-transferable, revocable right to use the Services for their intended business or customer-facing purpose.
If you provide suggestions or feedback, you grant Yooty permission to use them without restriction or compensation, provided we do not publicly identify you as the source without permission.
13. Early-access features and service changes
Some Services may be offered as beta, preview, pilot, or early access. Such features may be incomplete, change materially, contain errors, or be discontinued. Do not rely on an early-access feature for emergency, life-safety, or legally mandated recordkeeping.
We may improve, modify, or discontinue features and may perform maintenance. We will provide reasonable notice when a material change negatively affects paid use where practicable, except when immediate action is needed for security, legal compliance, provider requirements, or system integrity.
14. Suspension and termination
You may stop using the Services at any time. Account and data-deletion requests are handled as described in the Privacy Policy and any applicable business agreement.
We may limit, suspend, or terminate access if you materially breach these Terms; create security, legal, payment, or provider risk; use the Services unlawfully; or fail to pay undisputed amounts when due. When reasonably possible, we will provide notice and an opportunity to cure. We may act immediately when needed to prevent harm or comply with law.
Provisions that by their nature should survive termination—including ownership, payment obligations, disclaimers, limitations of liability, indemnification, and dispute provisions—will survive.
15. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” YOOTY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, OR SUITABLE FOR EVERY LEGAL, ACCOUNTING, EMPLOYMENT, TAX, OR INDUSTRY-SPECIFIC REQUIREMENT.
Yooty does not provide legal, tax, accounting, medical, employment, or other professional advice. Businesses remain responsible for reviewing outputs, records, messages, automations, and AI-assisted suggestions before relying on them.
16. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOOTY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR DATA, ARISING FROM OR RELATED TO THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOOTY’S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT THE APPLICABLE BUSINESS PAID YOOTY FOR THE SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US$100. These limits do not apply where liability cannot lawfully be limited.
17. Indemnification
To the extent permitted by law, a business using Yooty will defend, indemnify, and hold harmless Yooty Inc. and its affiliates, officers, directors, employees, and agents from third-party claims, damages, losses, and reasonable expenses arising from the business’s services, Business Data, unlawful communications or recordings, violation of law, infringement of third-party rights, or material breach of these Terms. This obligation does not apply to the extent a claim was caused by Yooty’s own breach, gross negligence, or willful misconduct.
18. Governing law and disputes
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in New York County, New York, and each party consents to those courts’ jurisdiction, except where applicable law gives an individual the right to bring a claim elsewhere.
Before filing a claim, please contact [email protected] and describe the issue so we can attempt to resolve it informally.
19. Changes to these Terms
We may update these Terms to reflect changes in the Services, law, security requirements, or provider obligations. We will post the updated version at this URL and update the “Last updated” date. If a change materially affects existing users, we will provide additional notice where required. Continued use after the effective date of updated Terms constitutes acceptance to the extent permitted by law.
20. General terms
These Terms, together with any applicable order form, data-processing agreement, and policies incorporated by reference, form the agreement governing the Services. If an order form conflicts with these Terms, the order form controls for that business and conflict. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain effective. You may not assign these Terms without our consent, except in connection with a lawful merger or sale of substantially all relevant assets. Yooty may assign these Terms as part of a reorganization, financing, merger, acquisition, or sale of the Services.
21. Contact
Yooty Inc.
495 9th Ave Apt 1C
New York, NY 10018
United States
Email: [email protected]